Ongoing Compliance Support
Practical support to help operators maintain compliance and stay ahead of potential problems.
Holding an Operator Licence brings ongoing responsibilities that require constant attention. Staying compliant alongside day-to-day operations can be challenging, but you don't have to manage it alone.
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Our service provides the reassurance, guidance, and structured support needed to protect your business. We focus on identifying and avoiding issues before they arise, giving you a trusted expert to turn to whenever questions occur.
What is Ongoing Compliance Support?
Ongoing Compliance Support is a dedicated service designed to provide O Licence holders with regular oversight and expert guidance. Unlike a one-off audit, this service ensures your compliance systems remain effective and under control over the long term, adapting to the needs of your business as it grows.
We focus on practical, day-to-day support that matters to your operation. Our role is to act as a trusted adviser, helping you stay ahead of regulatory requirements and maintain the high standards expected by the DVSA and Traffic Commissioner.
What this looks like in practice
Ongoing support is about practical steps that keep your operation running smoothly and legally.
An initial assessment to understand specifically how your business and fleet operates.
Identifying compliance risks early, before they escalate into serious issues.
Hands-on support to maintain effective and manageable oversight systems.
Helping you stay consistently aligned with DVSA and Traffic Commissioner expectations.
How the Service Works
Step 1
Compliance Support Assessment
Before support begins, we complete a Compliance Support Assessment.
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This helps us understand:
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Your operation
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Your current systems
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Previous audits or interventions
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Existing risks
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The most appropriate level of support
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Pricing
£125
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This fee is credited against your first support period if you proceed.
Step 2
Ongoing Support Plan
Once we have completed our initial assessment, we will provide a professional recommendation for a support package that aligns with your specific operational needs. This tailored plan acts as a roadmap for your ongoing compliance, ensuring you have the right level of expert assistance and structured oversight to keep your business fully protected and regulation-ready at all times.
Support Packages
Essential
Ideal for:
- Restricted licence holders
- Owner-operators
- Small businesses
Includes:
- Quarterly support review
- Email support
- Regulatory updates
- Action monitoring
- Guidance on routine correspondence
Pricing
From £150 per quarter
Standard
Enhanced
Ideal for:
- Larger operators
- Operators subject to undertakings
- Higher-risk operations
Includes:
- Monthly support meetings
- ​Ongoing monitoring of key compliance indicators
- Enhanced monitoring
- Management reporting
- Audit readiness support
Pricing
From £900 per quarter
Ideal for:
- Small standard licence operators
- Growing businesses
Includes:
- Quarterly compliance review
- Action-plan monitoring
- Compliance support meetings
- Regulatory updates
- Annual documentation review
Pricing
From £300 per quarter
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Confidence in your compliance systems
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Reassurance you are meeting expectations
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Better control of your Operator Licence
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Reduced risk of regulatory issues
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Support if DVSA or regulatory scrutiny occurs
The outcome for your business
Investing in ongoing support isn’t just about avoiding penalties; it’s about creating a robust, sustainable operation where compliance becomes a standard part of your success.
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Clearer visibility over your compliance position
Compliance Guidance
Is this the right fit for you?
Ongoing support is specifically tailored for operators who value active oversight and clear, practical communication.
- Operators who want ongoing reassurance that their systems are working as they should.
- Businesses that don't have the required internal compliance support or dedicated resources.
- Operators who have recently completed an audit or had contact from the DVSA and want to maintain momentum.
- Anyone who wants to stay compliant without overcomplicating their day-to-day operations.
FAQs
Do I need a Transport Manager to use this service?
No. In fact, the service is particularly suited to restricted operators who do not require a nominated Transport Manager but would benefit from access to experienced compliance support.
Is the assessment fee refundable?
The £125 assessment fee is credited against your first support period if you proceed with Ongoing Compliance Support.
Is this an audit?
No. Ongoing Compliance Support is not an audit and does not provide an independent opinion on compliance.
Can you help if I receive correspondence from DVSA or the Office of the Traffic Commissioner?
Yes. We can help you understand routine correspondence and determine whether further support may be required.
What if a serious issue arises?
Where a matter develops beyond routine support, we'll discuss the options with you and recommend the most appropriate specialist service.