Contact us today
Book a Free 30-Minute Consultation
Speak directly with one of our compliance specialists at a time that suits you.
Send Us an Enquiry
Prefer us to contact you? Tell us what you need and one of our friendly team will be in touch as soon as we can.
One of our friendly team will be in touch as soon as possible.
info@totaltransport.com
We aim to respond as soon as we can and always treat your enquiry as important.
Phone
+44 (0) 20 7946 0000
Frequently Asked Questions
How quickly do you respond to new enquiries?
We aim to respond to all enquiries within one business day. For urgent matters, such as an upcoming DVSA visit or a call-in letter, we recommend calling us directly for an immediate discussion.
What information should I provide before our first call?
It is helpful to have your Operator Licence number (if you have one) and any recent correspondence from the Office of the Traffic Commissioner or DVSA ready. This allows us to provide more tailored advice from the start.
Can you help if I've already received a Public Inquiry call-in letter?
Yes. We specialise in reactive support for operators facing regulatory scrutiny. We can help you prepare your response, audit your current systems, and guide you through the process to achieve the best possible outcome.
Do you offer support for new O Licence applications?
Absolutely. We assist with the entire application process, ensuring that your submission is accurate and that your planned compliance systems meet the high standards required to secure your licence without delay.
How soon can you complete my audit?
We can usually schedule an audit within 2–4 weeks, depending on your fleet size and availability. If your situation is urgent, for example you’ve had a DVSA visit or a call-in letter, we’ll always try to support you quickly.
How long does an audit take?
Most audits depend on the size of your operation and how your records are kept. We’ll agree a clear plan and timetable with you in advance so you know what to expect.