Cookie Policy

Last updated: 29 September 2026

1. About this Cookie Policy

1.1 This Cookie Policy explains how Transport Compliance Consultants Ltd, trading as Total Transport Compliance (“TTC”, “we”, “us” or “our”), uses cookies and similar technologies when you visit our website.

1.2 Transport Compliance Consultants Ltd is a company registered in England and Wales with company number 16338424. Our registered office is 14 Spen Road, Leeds, LS16 5BT.

1.3 Cookies and similar technologies can be used for a range of purposes, including enabling a website to operate, remembering choices and preferences, understanding how a website is used and providing particular website features. Not all of these technologies necessarily require consent. The applicable requirements depend on their purpose and how they are used.

1.4 We use a cookie consent management tool provided through Wix and powered by Usercentrics. Where consent is required, you can use this tool to choose whether to allow the relevant technologies. You can also revisit your privacy settings and change or withdraw your choices later.

1.5 This Cookie Policy should be read alongside our Privacy Notice, which explains more generally how we collect, use, store and protect personal data.

1.6 If you have any questions about our use of cookies or similar technologies, you can contact us at info@totaltransportcompliance.com or by post at our registered office.

2. What are cookies and similar technologies?

2.1 Cookies are small text files that websites can place on your device when you visit them. They allow information to be stored and retrieved and can help websites function correctly, remember information about your visit or understand how the website is being used.

2.2 Websites may also use other technologies that perform similar functions, such as pixels, tags, scripts, local storage and other technologies that store or access information on your device. In this policy, when we refer to “cookies and similar technologies”, we include these types of technology where relevant.

2.3 Some cookies and similar technologies are necessary for a website or service to operate or provide a feature requested by the visitor. Others may be used for purposes such as functionality, preferences, analytics or marketing.

2.4 Cookies may be:

session cookies, which generally expire when you close your browser; or
persistent cookies, which remain on your device for a specified period or until they are deleted.

2.5 They may also be:

first-party cookies, which are set by the website you are visiting; or
third-party cookies, which are set by another organisation whose technology or service is used on the website.

2.6 The fact that a technology is described as a cookie, first-party or third-party does not by itself determine whether consent is required. This depends on its purpose, how it is used and whether a legal exception applies.

3. Cookies and similar technologies used on our website

3.1 Our website is built and hosted using Wix. Wix uses cookies and similar technologies to provide and operate the website, including technologies used for security, fraud and attack detection, stability, rendering and other core website functions.

3.2 We use Usercentrics for Wix as our consent management platform. This allows us to display our cookie consent banner, manage visitors' cookie choices and provide a way for visitors to revisit and change those choices.

3.3 Where our website uses technologies that require consent, they are intended to be prevented from loading until the appropriate consent has been provided through our cookie consent banner. Essential technologies and any other technologies that may lawfully operate without consent may operate without prior consent where the relevant legal requirements are met.

3.4 We periodically scan our website using the tools available through Usercentrics for Wix to help identify the components and technologies in use. At the date this policy was last updated, the scan identified Wix as a standard website component and categorised it as Essential.

3.5 Our website may change over time as we add, remove or update features, integrations or third-party services. This may result in different cookies or similar technologies being used. We will review our cookie arrangements and update this policy where appropriate.

3.6 The current technologies presented through our cookie consent tool, together with the choices available to you, provide further information about the technologies recognised by the consent platform at the time of your visit.

4. Categories and purposes of cookies and similar technologies

4.1 Cookies and similar technologies used on our website may fall into the following categories. The categories available through our consent management platform do not necessarily mean that we currently use technologies in every category.

4.2 Essential

Essential technologies support the operation, security and core functionality of our website. They may be used for purposes such as maintaining website security and stability, detecting fraud or attacks, protecting website functions and enabling services requested by a visitor.

Where these technologies are strictly necessary to provide a service you have requested, or another applicable legal exception applies, they may be used without your consent.

At the date this policy was last updated, our Usercentrics website scan identified Wix as a standard component and categorised it as Essential.

4.3 Functional

Functional technologies may be used to provide additional website features or remember choices and preferences in order to improve or personalise your experience.

Where consent is required for a functional technology, it will not be used until you have provided the relevant consent. In some circumstances, a functional technology may qualify for a legal exception where the applicable requirements are satisfied.

4.4 Analytics

Analytics technologies may be used to understand how visitors interact with our website, measure website performance, identify errors and help us improve the website and our services.

Where consent is required for analytics technologies, they will not be used until you have provided the relevant consent. Certain technologies used solely for statistical purposes may be used without consent where the requirements of an applicable legal exception are satisfied, including providing the required information and a simple means of objecting.

4.5 Marketing

Marketing technologies may be used for advertising-related purposes, including measuring advertising effectiveness or providing advertising based on visitors' interests.

Where we use storage or access technologies for online advertising purposes, we will obtain consent where required. We do not treat advertising technologies as essential merely because they may be commercially useful to us.

4.6 The categories and technologies actually available through our consent tool may change as our website develops. Where a technology requires consent, you can choose whether to allow it through the cookie banner or privacy settings available on our website.

5. Wix, Usercentrics and third-party services

5.1 Our website is provided using Wix. As part of providing and securing the website, Wix may use cookies and similar technologies for purposes including security, stability, fraud and attack detection, and core website functionality.

5.2 We use Usercentrics for Wix as our consent management platform. The platform helps us identify and categorise website components, present cookie choices to visitors, record those choices and allow visitors to revisit their preferences.

5.3 Our website may also use third-party services or integrations from time to time. Depending on the service, these may use their own cookies or similar technologies or receive information when you interact with the relevant feature.

5.4 Where a third-party technology requires consent, we will take appropriate steps to ensure that it is not activated until the relevant consent has been provided. Where consent is relied upon, information about the relevant third party and the purpose of the technology will be made available through our consent arrangements or associated privacy information as appropriate.

5.5 Some third-party applications, custom code or externally provided website features may not automatically be controlled by the Wix cookie banner. Before introducing these technologies, we will consider their use of cookies or similar technologies and, where necessary, configure appropriate consent controls or other safeguards.

5.6 Third-party providers may process information in accordance with their own privacy information as well as any data protection arrangements that apply between TTC and the provider. Further information about the organisations with whom we may share personal information is available in our Privacy Notice.

5.7 We review the services and integrations used on our website as appropriate. If we introduce a new service that materially changes our use of cookies or similar technologies, we will update our consent arrangements and this Cookie Policy where necessary.

6. Consent and legal exceptions

6.1 Where consent is required for the use of a cookie or similar technology, we will seek that consent before the relevant technology is used.

6.2 Consent must be freely given, specific, informed and unambiguous. Simply continuing to browse our website does not amount to consent to technologies for which consent is required.

6.3 Our cookie consent tool allows you to accept, refuse or manage technologies for which a choice is available. Technologies that require consent should not be activated before you have made the relevant choice.

6.4 Not all cookies and similar technologies require consent. UK law provides limited exceptions where particular requirements are satisfied. These include technologies used:

for the sole purpose of transmitting a communication;
where strictly necessary to provide an online service requested by the user;
solely for qualifying statistical purposes;
for qualifying purposes relating to the appearance or functionality of a service in accordance with a user's preferences; or
for the purpose of providing qualifying emergency assistance.

6.5 The statistical and appearance exceptions are subject to specific requirements, including providing clear information and a simple means of objecting. We will only rely on an exception where we consider that the applicable requirements are satisfied.

6.6 If a technology is used for more than one purpose, we will consider each purpose when determining whether consent is required. We will not rely on an exception for a use that goes beyond the scope of that exception.

6.7 Where we introduce a new technology or use an existing technology for a materially different purpose that requires consent, we will obtain appropriate consent before using it for that new purpose.

6.8 You can withdraw or change your consent at any time using the privacy settings available on our website. Withdrawing consent will not affect the lawfulness of processing that took place before it was withdrawn, but we will stop using the relevant technology for purposes that continue to rely on that consent, subject to applicable legal requirements.

7. Managing and changing your cookie choices

7.1 When you first visit our website, our cookie consent banner allows you to make choices about cookies and similar technologies for which consent is required.

Depending on the options available, you can:

Accept All to consent to the available non-essential technologies;
Deny to refuse technologies that require your consent; or
use Settings to review the available categories and make more specific choices before saving your preferences.

7.2 Choosing to deny optional technologies will not prevent you from using the essential functions of our website. However, some optional features may not operate or may work differently where the technology required for that feature has not been permitted.

7.3 You can revisit and change your cookie preferences at any time. A privacy settings trigger, currently displayed as a fingerprint icon, is available on our website to reopen the consent settings after you have made your initial choice.

7.4 Through the privacy settings, you can review the available categories, change your preferences or withdraw consent previously given for technologies that rely on your consent.

7.5 Withdrawing consent does not affect the lawfulness of the use of information that took place before consent was withdrawn. Once consent is withdrawn, technologies that continue to require that consent should no longer be used for the relevant purpose.

7.6 Some essential technologies and other technologies that qualify for an applicable legal exception may not have an optional consent control. Where an exception applies, we will use the technology only in accordance with the requirements of that exception.

7.7 If our use of cookies or similar technologies changes materially, we may ask you to make your choices again so that any consent we rely upon remains informed and appropriate.

8. Browser and device controls

8.1 In addition to the choices available through our cookie consent tool, most web browsers provide controls that allow you to manage cookies and other website data.

8.2 Depending on your browser and device, these controls may allow you to:

view or delete cookies stored on your device;
block some or all cookies;
block third-party cookies;
clear cookies and other website data when you close your browser; or
use privacy, tracking-protection or similar browser features.

8.3 Browser and device settings vary. Please refer to the help or privacy settings provided by your browser or device provider for information about the controls available to you.

8.4 Blocking or deleting some technologies may affect how certain website features operate. Essential functions may also rely on technologies that are necessary for the website or a service you have requested to work correctly.

8.5 Browser or device controls are additional to the choices provided through our cookie consent tool. Where TTC is required to obtain consent for a technology, we do not rely solely on your browser's default settings as evidence that you have consented.

9. Changes to this Cookie Policy

9.1 We keep our use of cookies and similar technologies under review and may update this Cookie Policy from time to time to reflect changes to our website, services, technologies, third-party providers or applicable legal requirements.

9.2 The current version of this Cookie Policy will be published on our website and will show the date on which it was last updated.

9.3 Where we make a material change to our use of cookies or similar technologies, we will review whether our existing consent arrangements remain appropriate.

9.4 Where a change introduces a new purpose or technology for which fresh consent is required, we will ask visitors to make the relevant choice before using that technology for the new purpose.

9.5 We may also ask visitors to review their cookie preferences again where appropriate following a significant change to our website or consent arrangements.

10. Contact us

10.1 If you have any questions about this Cookie Policy, our use of cookies or similar technologies, or the choices available to you, please contact us:

Email: info@totaltransportcompliance.com

Post:
Total Transport Compliance
14 Spen Road
Leeds
LS16 5BT
United Kingdom

10.2 For more information about how TTC collects, uses, stores and protects personal information, including your data protection rights and how to make a complaint, please see our Privacy Notice.